Eligibility is determined by the State, usually starting with Maryland Access Point (MAP) or a Supports Planning agency in your county. Call us and we'll walk you through who to contact and what documents to gather. There's no charge for this and no obligation to use our agency.

In many cases, yes. Maryland's community programs allow certain family members to be hired as paid personal assistants, with some restrictions on who qualifies. If you already have someone in mind, tell us during the first call.

Private-pay care can often begin within a few days of the in-home consultation. Medicaid-funded care depends on the State's approval timeline, which we can't control — but we'll keep you updated at every step.

Our caregivers are our own employees — not contractors, and not a referral list. Every one is background-checked, screened against federal exclusion databases, health-screened as Maryland requires, and CPR certified before entering a home.

Because they work for us, we carry the insurance and workers' compensation. You are never responsible for payroll, taxes, or liability.

Schedules can be adjusted as needs change — that's normal. Our service agreement explains the notice period for changes and for ending services, and there is no long-term contract.

No. Living Essence provides non-medical support only. If a medical need arises, we'll notify the family and help coordinate with the appropriate provider.

Prince George's, Anne Arundel, Howard, Montgomery, and Charles counties. If you're just outside that footprint, call anyway — we'll tell you honestly whether we can staff it.